Returns & Exchanges

At YOSOY, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit your style or size, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original, unworn garments with all tags still attached into the original packaging or a secure shipping box.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.